I visited Bones on two occasions and both occasions were bad experiences. The first time I was there with a party of 13/14 and the service was simply slow. It took 30 mins for the order to be taken, the soup was served scaldingly hot, the pig’s belly was raw and the wine was corked. The waitresses seemed too overworked and harrassed to listen to what we were saying. No replacement was offered and there was no offer to deduct the faulty items off the bill.
The second time was also in a group, this time of 6 people. I ordered rare steak and was astounded to be presented with one that was chilled (verging on frozen) inside. I brought it to the attention of the waitress who took it back to the kitchen. Shortly after she took the dish back out to me again and told me that according to the chef it was “normal” for a rare steak to be chilled inside. That’s news to me! What do I know, I only eat rare steak at restaurants quite often.
If I have a choice I will not return to this restaurant, the staff are not helpful and seem to lack the most basic understanding of how food in a restaurant should be served.
